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Bonus Terms
1. General Bonus Terms
1.1 Bonus BalanceBy activating a casino bonus, the player agrees that all winnings earned while the bonus is active will be credited to the Bonus Balance, including winnings generated from bets placed using the Real Balance.Players may reset an active bonus at any time by selecting "Cancel Bonus" in the bonus details window. Canceling a bonus will permanently remove all funds held in the Bonus Balance, including any amounts tied to unfinished bets. Such funds cannot be recovered.The Bonus Balance may only be used in selected casino games available under the "Bonus Money Play" filter. It cannot be used in Sports Betting, Originals, or Live Casino.1.2 Bonus CancellationAny Bonus Balance below $0.20 or the equivalent in another currency may be canceled automatically. If this happens, any wagering progress connected to that reward will also be removed.If a bonus is canceled or expires, any funds remaining in the Bonus Balance will be forfeited.1.3 Wagering RequirementsWhen a deposit bonus, free spins, or any other promotional bonus is active, wagering must be completed in accordance with the applicable minimum and maximum bet limits.If a player places bets above the allowed maximum while a bonus is active, only the portion up to the permitted maximum may count toward wagering. This rule may apply across eligible categories such as Crash, Slots, and other supported bonus games.1.4 Cashout LimitsOnce wagering requirements have been fully completed, the eligible winnings remaining in the Bonus Balance for the relevant bonus will be transferred to the player's main wallet balance in the corresponding currency.Such transfer may be subject to the applicable Max Win Amount, if a maximum win limit is tied to the relevant deposit bonus.1.5 Wagering OrderBonuses are processed in sequence. Wagering begins with the earliest activated bonus and continues in order before any later bonus becomes active.While a bonus is active, wagers are first placed using the Real Balance. Once the Real Balance is exhausted, wagering continues using the Bonus Balance.In some cases, hybrid bets may be placed using both Real and Bonus balances. Any winnings resulting from such bets will be credited to the Bonus Balance. Once the full wagering requirement has been met, the remaining eligible bonus funds may be transferred to the Real Balance.Each bonus may have its own wagering structure and game contribution rules. The wagering multiplier and eligible contribution may vary depending on the type of game. Unless otherwise stated, the following contribution rates apply:
  • Slots: 100%
  • Table Games (including Texas Hold'em): 0%
  • Video Poker: 0%
  • Roulette and Blackjack: 0%
  • Baccarat and Craps: 0%
  • Minigames and Other Games: 0%
  • Live Casino: not available while a bonus is active
Wagers made directly from the Bonus Balance do not count toward overall account wager totals and do not contribute to rank progression. All winnings from bonus rounds, free spins, and related features are credited to the Bonus Balance.Please note that certain games may be unavailable while a deposit bonus or free spins are active. Where this applies, a notification may appear when the player attempts to launch the game.1.6 Withdrawal RestrictionsIf any bonus is active on the account, withdrawal requests cannot be processed until the applicable wagering requirements have been completed or the relevant bonus has been canceled.Funds held in the Bonus Balance cannot be withdrawn while the bonus remains active.These restrictions apply across all currencies whenever a bonus is active.For bonus-related withdrawals, Zeppelin reserves the right to request KYC (Know Your Customer) verification. Required documents may include:
  • one valid government-issued photo ID, such as a passport, ID card, or driver's license;
  • proof of address, such as a utility bill issued within the last 90 days;
  • where applicable, proof of card ownership for card deposits, including a photo of the payment card showing all four corners.
1.7 Bonus AbuseEach player may hold only one account, registered in their real name with accurate and complete information. Multiple or duplicate accounts may be blocked without prior notice, and any bonuses, winnings, or associated funds may be forfeited.Any attempt to bypass, manipulate, or abuse bonus rules will be treated as fraudulent conduct. Zeppelin reserves the right to take any action it considers appropriate, including account suspension, account closure, cancellation of bonuses, and confiscation of improperly obtained funds.Abuse involving bonus rounds, free spins, cumulative bonus mechanics, or bonus-game exploitation may result in suspension of the account and forfeiture of winnings.If unauthorized winnings are generated as a result of technical errors, connection failures, or provider-side malfunctions, all such winnings may be voided.Zeppelin reserves the right to suspend, withhold, reduce, or cancel any winnings or payouts connected to bonus funds where bonus abuse is suspected.1.8 Multiple Bonuses on a Single AccountBonuses are handled one at a time, in order of activation. A previously activated bonus must be completed, canceled, or expired before the next queued bonus becomes active.Bonus statuses may include:
  • Added – available for activation;
  • Activated – successfully activated and linked to a deposit currency;
  • Wagering Started – bonus is in play and withdrawals are restricted;
  • In Queue – waiting for a previous bonus to be completed or canceled;
  • Reward Received – wagering completed and bonus winnings transferred to the Real Balance;
  • Canceled – removed by the player, administrator, or the system;
  • Expired – wagering not completed within the allowed period.
Players cannot actively use two bonuses at the same time.1.9 Bonus Fractions and Balance AllocationBonuses are linked to separate balance fractions. This means that when multiple bonuses exist on one account, deposits and wagering may first apply to the earliest active bonus before affecting any later one.Example:Bonus 1A player deposits 100 c.u. and receives a 200% bonus. The account is credited with 100 c.u. to the Real Balance and 200 c.u. to the Bonus Balance.Bonus 2The player later deposits 50 c.u. under a second bonus with a 100% bonus. The account is then credited with 50 c.u. to the Real Balance and 50 c.u. to the Bonus Balance.WageringThe player places bets totaling 150 c.u. Any winnings from those bets are credited to the Bonus Balance.Using Bonus FundsOnce the Real Balance is fully used, the system begins wagering against the bonus fraction connected to Bonus 1.If Bonus 1 Is ExhaustedIf the Bonus 1 fraction is fully consumed, the remaining 50 c.u. bonus amount associated with Bonus 2 may still remain in the Bonus Balance.If Bonus 2 Is Not Yet ActiveIf Bonus 2 remains queued and the first bonus is no longer valid, the later bonus may be canceled depending on the system logic and applicable conditions.If Bonus 1 Is Successfully CompletedCompleting the wagering requirements of the first bonus does not automatically mean that the remaining fraction of a later bonus becomes withdrawable. Each bonus remains subject to its own separate mechanics and conditions.This structure is designed to ensure that each bonus is processed fairly and in the correct order.1.10 Bonus ActivationTo activate a deposit bonus, the player must make a qualifying deposit that meets the minimum amount specified for that offer. Two separate bonuses require two separate qualifying deposits.Each bonus may include its own rules regarding:
  • minimum deposit amount;
  • maximum bonus amount;
  • activation period;
  • wagering period;
  • bet limits;
  • eligible games;
  • max win restrictions.
These details are displayed in the relevant bonus information window.Unless otherwise specified, bonuses typically expire if not activated within 3 days, and wagering usually must be completed within 7 days after activation.By activating a casino bonus, the player agrees that deposited funds may be used first toward the wagering requirements until the bonus is completed or canceled.Bonuses are not cash equivalents and cannot be transferred, exchanged, or redeemed in any form other than as expressly described in these rules.Bonuses that do not require a deposit, such as free spins, may generally be activated directly through the bonus center by claiming the relevant bonus card.
2. Welcome Bonuses
Each new player may be eligible for a Welcome Bonus package distributed across the first four deposits:
  • 1st Deposit – 100% bonus, minimum deposit $10, maximum deposit $1,000 or currency equivalent
  • 2nd Deposit – 120% bonus, minimum deposit $10, maximum deposit $1,000 or currency equivalent
  • 3rd Deposit – 130% bonus, minimum deposit $10, maximum deposit $1,000 or currency equivalent
  • 4th Deposit – 150% bonus, minimum deposit $10, maximum deposit $1,000 or currency equivalent
All welcome bonuses are subject to x35 wagering on the bonus amount.Each welcome bonus remains valid for 7 days after activation. If the wagering requirement is not completed within that period, all remaining bonus funds and any winnings connected to the bonus will be forfeited.This promotion does not have a fixed end date; however, Zeppelin reserves the right to amend, suspend, or discontinue the offer at any time without prior notice.
3. Birthday Bonus
The Birthday Bonus is a special annual reward available to loyal players who have reached at least Bronze 2 rank.Key conditions:
  • it is granted once per year;
  • it may be claimed within the allowed period around the player's registered birthday;
  • wagering requirements and maximum win limits may vary depending on the player's current rank.
The Birthday Bonus is intended as a loyalty reward and a way for Zeppelin to celebrate active players on their birthday.
4. Referral Bonuses
Referral rewards are calculated only on bets placed using the main balance.If the invited user's account is closed, restricted, or found to be in breach of platform rules, any related referral bonus may also be canceled.
5. Final Terms
Zeppelin reserves the right to amend, limit, suspend, or cancel any bonus, promotion, or related condition at any time, with or without prior notice.Zeppelin also reserves the right to limit the granting of bonuses at its sole discretion and without explanation.If you have any questions regarding bonuses, promotional eligibility, or account-related issues, please contact Customer Support.In the event of any discrepancy between translated versions, the English version of these Bonus Terms shall prevail.
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